In the new year many resolutions will include something about managing time. As a support technician it is important to manage your time and it can easily get away from you.
If you go to the client’s location to fix computers it is easy to get off task and spend more time then planned. If you spend all your time in front of the computer you can find your time lost looking an websites that are not related to the task at hand. If you are on the phone with the customer you will find yourself spending too much time with just one customer.
