Category: Training

Online Courses with is an online IT training video service. This is a subscription based service that has a large of studio produces training videos on a variety of technical subjects. They are Individual and Corporate plans. There is a Free Plan

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Online Courses at

A great online course video training service is Lynda was recently acquired by LinkedIn is a social network for professionals and is a great site for posting your online resume and Lynda is tied to LinkedIn so you

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The 5 Principles of IT Customer Service Success

Introduction Principle of Competence Principle of Compassion Principle of Empathy Principle of Listening Principle of Respect Full 5 Principles Presentation. Full Compassionate Geek Webinar. You can get a free PDF version of this book by clicking here. You can get this

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Suggested Reading

The 5 Principles of IT Customer Service Success – Don R. Crawley The Compassionate Geek – Don R. Crawley Delivering Knock You Socks Off Service – Performance Research Associates The 7 Habits of Highly Effective People – Stephen R. Covey

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