Online Courses with ITpro.tv

ITpro.tv is an online IT training video service. This is a subscription based service that has a large of studio produces training videos ITPro.TVon a variety of technical subjects. They are Individual and Corporate plans. There is a Free Plan that you can try the service to see if you like it. This founders got the idea for the service from their friends at Twit.TV

This service is more expensive that Lynda, but you can catch pricing discounts if you watch their website.

Posted in Training Tagged with:

Online Courses at Lynda.com

A great online course video training service is Lynda.com. Lynda was recently acquired by LinkedIn.com. LinkedIn is a social network for professionals and is a great site for posting your online resume and Lynda is tied to LinkedIn so you can easily post about the courses you have taken on Lynda.

While there is a large number of technical courses taught by experts in the fields, there are many more subjects of interest with this service too.

There is a free trial offer on their website so you can see if you like the service.

Posted in Training Tagged with:

The 5 Principles of IT Customer Service Success

IntroductionThe 5 Principles of IT Customer Service Success Book

  1. Principle of Competence
  2. Principle of Compassion
  3. Principle of Empathy
  4. Principle of Listening
  5. Principle of Respect

Full 5 Principles Presentation.
Full Compassionate Geek Webinar.

You can get a free PDF version of this book by clicking here.
You can get this book at Amazon.com by clicking here.
You can get his more in-depth book Compassionate Geek here.
You can find more great info at The Compassionate Geek Blog.
For more about Don Crawley please click here.

Read more ›

Posted in Training Tagged with: ,
Top