New to Windows 8 is the lock screen. The lock screen has lots of useful information. Besides the date and time it will list the next event in your Outlook Calendar, and there is a section for Apps that include a count of new email message, new text messages, current weather, and more. Different apps can take advantage of this feature and give you useful information at a glance.
While you might think that this would an expected feature on your Windows Phone or Windows Tablet, you might think it wouldn’t Read more ›
With the launch of Window 8 there a bunch of new features. As support technicians we will be tasked with, over the phone, trying to get customers to move the mouse in just the right way to bring up these features. For example the Charms so that we can change the settings or access the control panel. This is often difficult to describe to people over the phone, and especially with customers be frustrated with the all new design an layout of Windows 8. One thing that can help out is the use of short-cut keys. Shortcut keys can help you get to settings and control panel easier than it will be to describe to customer’s how to move the mouse over the correct part of the screen.
Read more ›